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Opening in BLACK BOX



 Opening in BLACK BOX


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Job Summary

The Project Manager is responsible for managing all aspects of the projects assigned which are normally on the lower to mid-sized projects in terms of revenue value and complexity.  The Project Manager has ultimate accountability for the successful delivery of assigned projects, where success is defined as on schedule, on budget, within the approved scope, and with a high degree of quality.  The Project Manager is the main point of contact with the client and is responsible for customer satisfaction on assigned projects.  In this role, the Project Manager is responsible for project revenue forecasting, profitability, cost, quality, and schedule.  Additionally, having a consultative approach to the client is required in this role.

Essential Functions:

  • Executes Black Box PMO standards, processes, and methodologies in a consistent manner for project planning and execution activities including the following fundamentals: initiating, planning, estimating, resourcing, scheduling, and budgeting.
  • Prepares Project Plan and Work Breakdown Structure in partnership with participating organizations and negotiates agreement with the customer, including identification of work and organizational breakdown structures, requirements creation and management, cost and material estimates, milestone payment schedule, and risk and communication management plans.
  • Coordinates the setup of overall project governance (e.g. project org charts; roles & responsibilities, RACI charts, communication / stakeholder management) required for each assigned project.
  • Manages execution of project:
    • Acts as primary customer contact for project. Clearly articulates design, installation, and operational concepts and solutions to customers and technicians.
    • Conducts recurring customer reviews addressing scope, schedules, issues, actions, risks and customer expectations.
    • Prepares for and present at appropriate project steering committee meetings
    • Works with Procurement to ensure material is delivered on time.
    • Develops SOW and negotiate price with installer (if applicable).
    • Manages installation.
    • Transitions project to Day 2 support team after project completion.
  • Manages project control fundamentals: monitoring and anticipating potential problems; identifying project conflicts; taking corrective action; resolving issues; managing scope, schedule, cost, profit and budget; project reporting; and quality review and assurance.
  • Issues and communicates program status to leadership, steering committee, and other stakeholders as appropriate.
  • Manages revenue forecasting and tracking for assigned projects.
  • Reviews SOWs and pricing tools during pre-sales.
  • Will be responsible to lead and manage matrixed project team


  • Bachelor’s degree required.
  • Proficiency in MS Project, PPM tools.
  • 8 Years overall experience with at least 2 years of project management experience in the technology services industry.
  • Experience managing a minimum of 10 projects through completion.

 Project Management certification such as:

    • Project Management Professional (PMP)
    • PRINCE2®


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