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Job Summary
The Project Manager is responsible for managing all aspects of the projects
assigned which are normally on the lower to mid-sized projects in terms of
revenue value and complexity. The Project Manager has ultimate
accountability for the successful delivery of assigned projects, where success
is defined as on schedule, on budget, within the approved scope, and with a
high degree of quality. The Project Manager is the main point of contact
with the client and is responsible for customer satisfaction on assigned
projects. In this role, the Project Manager is responsible for project
revenue forecasting, profitability, cost, quality, and schedule.
Additionally, having a consultative approach to the client is required in this
role.
Essential Functions:
- Executes
Black Box PMO standards, processes, and methodologies in a consistent
manner for project planning and execution activities including the
following fundamentals: initiating, planning, estimating, resourcing,
scheduling, and budgeting.
- Prepares
Project Plan and Work Breakdown Structure in partnership with
participating organizations and negotiates agreement with the customer,
including identification of work and organizational breakdown structures,
requirements creation and management, cost and material estimates,
milestone payment schedule, and risk and communication management plans.
- Coordinates
the setup of overall project governance (e.g. project org charts; roles
& responsibilities, RACI charts, communication / stakeholder
management) required for each assigned project.
- Manages
execution of project:
- Acts
as primary customer contact for project. Clearly articulates design,
installation, and operational concepts and solutions to customers and
technicians.
- Conducts
recurring customer reviews addressing scope, schedules, issues, actions,
risks and customer expectations.
- Prepares
for and present at appropriate project steering committee meetings
- Works
with Procurement to ensure material is delivered on time.
- Develops
SOW and negotiate price with installer (if applicable).
- Manages
installation.
- Transitions
project to Day 2 support team after project completion.
- Manages
project control fundamentals: monitoring and anticipating potential
problems; identifying project conflicts; taking corrective action;
resolving issues; managing scope, schedule, cost, profit and budget;
project reporting; and quality review and assurance.
- Issues
and communicates program status to leadership, steering committee, and
other stakeholders as appropriate.
- Manages
revenue forecasting and tracking for assigned projects.
- Reviews
SOWs and pricing tools during pre-sales.
- Will
be responsible to lead and manage matrixed project team
Qualifications
- Bachelor’s
degree required.
- Proficiency
in MS Project, PPM tools.
- 8 Years
overall experience with at least 2 years of project management experience
in the technology services industry.
- Experience
managing a minimum of 10 projects through completion.
- Project
Management Professional (PMP)
- PRINCE2®
- BICSI
RTPM
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